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Privacy Policy

Last Updated: 09/09/2024

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1. Introduction

Welcome to MeetQ. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our mobile application.

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2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register, such as:

  • Name

  • Email address

  • Phone number

  • Date of birth

2.2 Health Information

Given the nature of our app, we may collect health-related information that you provide during consultations, such as:

  • Mental health history

  • Symptoms

  • Treatment plans

2.3 Usage Data

We may collect information about your interaction with the app, such as:

  • Device information (IP address, operating system)

  • App usage data (features accessed, session duration)

  • Location data (if enabled by you)

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3. How We Use Your Information

We use the information we collect to:

  • Provide and manage your account

  • Facilitate online consultations with mental health professionals

  • Communicate with you about your account or our services

  • Improve our app and develop new features

  • Comply with legal obligations

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4. Disclosure of Your Information

We take your privacy seriously and do not disclose any information shared with our app to third parties, except as necessary to provide the services or as required by law.

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5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is entirely secure.

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6. Payment Information

Please note that we do not collect, store, or handle any payment information. All payments are processed through third-party payment providers, and their privacy policies will govern the handling of your payment data.

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7. Disclaimer Regarding Medical Advice

MeetQ facilitates consultations with mental health professionals, but we do not provide medical advice ourselves. The advice and information provided by the doctors through the app are their own professional opinions, and we are not responsible for the content or outcomes of those consultations.

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8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data, subject to certain exceptions

  • Opt out of certain data processing activities

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9. Retention of Your Information

We retain your personal information for as long as necessary to provide you with services or as required by law.

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10. Children's Privacy

Our app is not intended for users under the age of 16. We do not knowingly collect personal information from children.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@meet.app
Address: Papazyan's str. 29, Yerevan, RA

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